Terms & Conditions SCR99 – Terms of Use for Malaysia's Entertainment Platform

1Acceptance of Terms of Use

Welcome to SCR99, an online entertainment platform operating under the domain scr99.best. These Terms & Conditions ("Terms") govern the relationship between you ("Member" or "User") and SCR99 ("we", "our platform") with respect to your use of all services, games, and features available through our platform.

SCR99 offers a wide range of entertainment services including online slots, Live Casino, Sports Betting (including Malaysia Super League and EPL football), badminton, lottery, Virtual Sports, and live matches. All services are subject to these Terms without exception.

We encourage you to read these Terms carefully and keep a copy for your own reference. If you have any questions about the content of these Terms, please contact the SCR99 support team via live chat or email at support@scr99.best before registering.

2Member Eligibility

To register and use the SCR99 platform, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years old at the time of registration. SCR99 has a zero-tolerance policy on underage gambling and will terminate any account found to be in breach of this age requirement.
• You must be a Malaysian citizen or a valid permanent resident permit holder in Malaysia.
• You must register using your real identity. Registering with a false name, fraudulent information, or another person's identity is strictly prohibited and will result in account closure and forfeiture of any existing balance.
• You are not currently on a self-exclusion list on any gambling platform and are not legally prohibited from participating.
• You may not use the SCR99 platform on behalf of any third party. All bets must be placed for your own account only.
• Only one account only permitted per individual, IP address, device, or residential address. Duplicate accounts will be suspended and all associated winnings will be voided.

3Registration & Account Management

Registering an account with SCR99 is free and open to all individuals who meet the eligibility requirements. During registration, you are required to provide accurate, truthful, and up-to-date information, including your full name, an active Malaysian mobile number, and a secure password.

• The phone number you register will be used for OTP verification and important communications from SCR99.
• You are solely responsible for keeping your username and password confidential. Do not share your login credentials with anyone.
• Any activity that occurs under your account — even without your knowledge — remains your responsibility until you report it to SCR99 in writing.
• If you suspect your account has been accessed without authorisation, contact the SCR99 support team immediately via live chat or email at support@scr99.best.
• Transfers between SCR99 accounts are strictly prohibited.

SCR99 uses 256-bit SSL encryption to protect all your personal data and financial transactions. For an added layer of security, we recommend enabling two-factor authentication (2FA), available in your account settings.

4Deposits & Payment Methods

SCR99 supports a range of popular and trusted deposit methods among Malaysian users. All deposit transactions are conducted in Malaysian Ringgit (RM) and processed through licensed payment processors.

The deposit methods accepted by SCR99 are as follows:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (Instant Transfer)
• FPX via Maybank2u, CIMB Clicks, and other Malaysian banks participating in the FPX network

Funds deposited into your SCR99 account may only be used for entertainment purposes within our platform. SCR99 does not accept deposits from third-party accounts — deposits must come from a bank account or e-wallet registered in your own name. Deposits received from unrecognised sources will be returned, less any applicable processing fees.

5Withdrawal of Winnings

SCR99 is committed to processing all valid withdrawal requests promptly and transparently. Withdrawals can be requested via the "Wallet" section of your account at any time.

• Minimum withdrawal is RM50 per transaction.
• Withdrawals are processed within 24 hours on business days after the request is confirmed.
• Funds may only be withdrawn to a Malaysian bank account registered in your own name — the name on the bank account must match the name on your SCR99 account.
• SCR99 reserves the right to request additional identity verification before approving withdrawals that exceed a certain threshold.
• Bonus balances that have not yet met the rollover requirement cannot be withdrawn until the rollover conditions are fully satisfied.
• SCR99 reserves the right to suspend or cancel a withdrawal if there is evidence or reasonable suspicion of fraudulent activity, money laundering, or a breach of terms.

6Bonuses, Promotions & Special Offers

SCR99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, free spins, and special promotions tied to Malaysian festivities such as Hari Raya and Chinese New Year. All bonuses are subject to the specific terms and conditions stated alongside each offer.

• All bonuses are subject to rollover (turnover) requirement as stated. This means you are required to wager the bonus amount (or deposit + bonus) the specified number of times before any bonus balance can be withdrawn.
• Bonuses may only be claimed by one account per individual, per IP address, or per device. Attempting to claim bonuses multiple times through different accounts will result in cancellation of all bonuses and closure of the account.
• Some games may not count, or may only partially count, toward rollover requirements. Games that are excluded or partially counted are listed in the terms of each promotion.
• SCR99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Unused bonuses that are not utilised within the stipulated timeframe will expire automatically and cannot be reinstated.
• SCR99 reserves the right to void any winnings or bonuses obtained through abuse, exploitation of system vulnerabilities, or methods deemed unfair by management.

7Betting & Gaming Rules

SCR99 offers a wide range of betting and gaming categories, including Sports Betting (football, badminton, tennis, and more), online slots, Live Casino, lottery, virtual sports, and live matches. Each category has its own specific rules outlined in the respective sections, but the following general rules apply to all game types on SCR99.

• All bets confirmed via a betting slip are final and non-reversible by members after verification.
• For Sports Betting, the odds that apply are those displayed on your bet slip at the time of confirmation — not the odds you saw when making your selection.
• SCR99 reserves the right to void bets under certain circumstances, such as significant technical errors, obvious odds mistakes, or force majeure events. In such cases, the voided bet amount will be returned to the member's account balance.
• Slot winnings are calculated based on the stated RTP (Return to Player) and use an RNG (Random Number Generator) that has been independently audited by internationally recognised bodies.
• The use of bots, automation software, or any tools that provide an unfair advantage is strictly prohibited and may result in account closure and forfeiture of all winnings.
• In the event of a dispute regarding bet outcomes, the results recorded on SCR99's servers shall serve as the final reference.

For badminton-specific betting, SCR99 offers markets covering BWF World Tour, Thomas Cup, Uber Cup, and Malaysia Open tournaments. Official BWF results are used to determine all betting outcomes.

8Member Responsibilities & Obligations

As a SCR99 member, you fully accept the following responsibilities and obligations:

• Using the SCR99 platform solely for your own personal entertainment and not acting on behalf of or assisting any third party.
• Ensuring that all information you provide to SCR99 is accurate, truthful, and up-to-date at all times.
• Do not attempt to exploit any technical vulnerabilities, system bugs, or odds errors for illegitimate gain.
• Do not engage in any form of fraud, money laundering, or other illegal activity through the SCR99 platform.
• Do not distribute, sell, or share SCR99's proprietary content, data, or information without prior written consent.
• Comply with all applicable Malaysian laws governing the use of online gambling platforms.

Breaching any of the above responsibilities may result in immediate action, including account suspension or closure, cancellation of all pending winnings, and where applicable, legal proceedings.

9Responsible Gaming

SCR99 cares about the well-being of our members. We believe that online entertainment should remain an enjoyable activity and never become a source of stress or financial hardship. To that end, we provide a range of self-control tools that you can activate through your account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Betting Limits: Set a maximum bet limit per slip to prevent excessive wagering.
• Cool-Off Period: Request a temporary break from the platform, ranging from 24 hours up to 6 months.
• Self-Exclusion: Exclude yourself entirely from the platform for a minimum period of 6 months or permanently.
• Check History: View your full deposit, betting, and withdrawal history at any time.

If you or someone you know is showing signs of a gambling problem, please reach out to the SCR99 support team or seek professional help. For more information on responsible gambling at SCR99, please visit the Responsible Gaming us.

10Account Suspension & Closure

SCR99 reserves the right to suspend or close any member account without prior notice under the following circumstances:

• Evidence or suspicion of fraud, money laundering, or any other illegal activity.
• Registration of multiple accounts by the same individual.
• Failure to verify your identity within the specified timeframe.
• Use of automation software, bots, or tools that provide an unfair advantage.
• Violation of these terms or any other policy published by SCR99.
• Self-exclusion requests submitted by the member themselves.

Members may also request voluntary account closure at any time by contacting the SCR99 support team. Before closure is processed, all active bonus rollover requirements must be fulfilled, and any outstanding withdrawals will be processed in accordance with the standard withdrawal policy.

11Liability Limits & Disclaimer

The SCR99 platform is provided "as is". While we strive to ensure smooth and uninterrupted operation, SCR99 cannot guarantee that the platform will always be free from technical issues, service disruptions, or system errors.

• SCR99 is not liable for any financial losses incurred as a result of technical issues, internet disconnection, or service disruptions beyond our control.
• SCR99 is not liable for any betting outcomes affected by inaccurate information provided by third-party sources.
• In the event of a technical disruption during a game session, SCR99 will work to resolve the situation based on our server records, which are final and binding in all disputes.
• SCR99 is not liable for any taxes, fees, or other obligations that may be imposed on members in relation to winnings or use of the platform.

Any claims or disputes relating to the use of the SCR99 platform must first be directed through our customer support channels. If a resolution cannot be reached, the matter may be referred to an alternative dispute resolution mechanism as designated by SCR99.

12Amendment of Terms & Communications

SCR99 reserves the right to modify, add, or amend any part of these Terms at any time. Amendments take effect immediately upon publication on the SCR99 website or upon notification to members via email or in-platform notification.

• Continued use of the SCR99 platform after any amendments to these terms are published will be considered acceptance of the revised terms.
• The "Updated" date at the top of this document reflects the date these Terms were last revised.
• For material and significant amendments, SCR99 will endeavour to notify members in advance via email or in-account notification.
• If you do not agree with any amendments to the terms, you have the right to close your account and withdraw any eligible balance before the new terms take effect.

For any enquiries, complaints, or feedback regarding these Terms & Conditions, please contact the SCR99 support team by email at support@scr99.best or via live chat within the platform. We are committed to responding to all terms-related enquiries within 2 business days.